Complaints (let us know!)
Do you have a complaint about our products, our service or our organisation? Please let us know! We will do our utmost to satisfy you and improve our service. Please send us an e-mail via firstname.lastname@example.org .
In case of an unsatisfactory conclusion, you can notify your complaint via the ODR (Online Dispute Resolution) platform of the European Commission. You can find this ODR platform on http://ec.europa.eu/odr
. They will negotiate in the complaint procedure.