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Delivery & pick-up

Insurance
All our parcels are insured. In the unlikely event of damage or loss during transport, please let us know and send us pictures of the damage within 4 days after receipt. You will receive a new shipment of the items you ordered, without any hassle.

Delivery date

All our shipping options provide an estimation of the delivery date, to give you an indication on which day / at which time your parcel will arrive. After the parcel is shipped you always receive a tracking code from us. Please note this delivery date is an indication only. No rights can be derived.


Super Fast Shipping
A large part of our assortment is suitable for Super Fast Shipping. With SFS we deliver parcels all over Europe within 2-4 business days.

Free shipping to NL,BE,DE for orders over €100,-
Free shipping to UK,DK,FR for orders over €150,-
Free shipping all over the EU for orders over €300,- (excl. MT,GR,HR,CY)
Free shipping Worldwide for orders over €700,- (incl. MT,GR,HR,CY)

Weight in KG, Price in Euro

0-2 2-10 10+ 0-2 2-10 10+
NL 4,55 6,20 6,99 LU 6,99 8,50 9,93
BE 4,55 6,20 6,99 AT 8,43 11,06 13,80
BG 14,88 21,50 29,99 PL 14,88 21,47 24,65
DK 6,90 8,20 9,20 PT 14,88 19,99 20,47
DE 6,90 7,16 7,16 RO 14,88 21,45 37,71
EE 14,88 19,99 24,59 SI 14,88 21,45 26,49
FI 17,75 25,78 37,71 SK 14,88 21,45 26,49
FR 9,99 13,99 16,50 ES 14,88 18,99 23,95
UK 9,99 13,99 15,90 CZ 14,00 21,45 26,49
HU 14,88 21,50 24,67 LV 14,88 19,99 24,42
IE 14,88 21,47 26,50 LT 14,88 19,99 24,42
IT 11,97 17,78 22,94


Shipping by TNT
(Note that shipments to Non-EU countries which are VAT-free will be checked and charged for by customs before delivery.)
0-1 2-5 5-10
HR 14 31,82 39
MT 14 31,82 39
NO 19,95 26,3 32,3
CH 19,95 26,3 32,3
GR 14 31,82 39

Rest of the world (VAT-free)
0-1kg 1kg 2kg 3kg 4kg 5kg 7kg 8kg 10kg
 € 19,95  € 26,30  € 31,20  € 36,10  € 41,00  € 45,90  € 55,70  € 60,60  € 70,40

Customs (for export shipments outside the EU)

Export is one of our specialties. Every day our employees are responsible for creating custom declarations for worldwide shipments. In order to create accurate declarations we use the fitting HS tariff codes. Using the correct codes prevents misunderstanding from the customs and import duties that are significantly high. The height of the import duties depends on your country and the ordered items.

Our shipping times for export shipments include the average waiting time for a parcel at your country’s customs department. In some exceptional cases the parcel can be kept at the customs for a longer period of time.

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