Delivery & pick-up

Insurance
All our parcels are insured. In the unlikely event of damage or loss during transport, please let us know and send us pictures of the damage within 4 days after receipt. You will receive a new shipment of the items you ordered, without any hassle.

Delivery date

All our shipping options provide an estimation of the delivery date, to give you an indication on which day / at which time your parcel will arrive. After the parcel is shipped you always receive a tracking code from us. Please note this delivery date is an indication only. No rights can be derived.

Celtic WebMerchant offers...

Free shipping to NL & BE for orders over €130,-
Free shipping to AT, DE, DK, ES, FR, GB, IE, IT, LU, MC, PL, PT, SE for orders over €150,-
Free shipping to BG, CZ, EE, FI, GR, HR, HU, LT, LV, RO, SI, SK for orders over €300,-
Free shipping to MT, NO, CH, US, CA, NZ, AU for orders over €300,- / you only pay for fuel!

 

Country Free over … 0-5 kg 5-10 kg 10+ kg Service
AT  €       150.00  € 11.20  € 15.20  € 18.20 GLS
BE  €       130.00  €   5.99  €   6.90  €   7.90 GLS
BG  €       300.00  € 23.65  € 33.15  € 41.45 GLS
CZ  €       300.00  € 19.80  € 27.10  € 31.30 GLS
DE  €       150.00  €   6.99  €   6.99  €   7.99 GLS
DK  €       150.00  €   6.99  €   6.99  €   7.99 GLS
EE  €       300.00  € 19.75  € 26.85  € 32.75 GLS
ES  €       150.00  € 12.90  € 18.90  € 19.95 GLS
FI  €       300.00  € 21.15  € 21.15  € 21.15 Posti / DPD
FR  €       150.00  €   9.45  € 10.90  € 12.60 GLS *
GB  €       150.00  € 12.15  € 12.90  € 13.65 GLS
GR  €       300.00  € 28.40  € 28.40  € 28.40 Elta
HR  €       300.00  € 19.80  € 29.15  € 34.95 GLS
HU  €       300.00  € 19.80  € 25.90  € 26.90 GLS
IE  €       150.00  € 14.60  € 18.90  € 19.90 GLS
IT  €       150.00  € 11.99  € 11.99  € 12.99 GLS
LT  €       300.00  € 19.75  € 26.85  € 32.50 GLS
LU  €       150.00  €   7.99  € 10.95  € 13.10 GLS
LV  €       300.00  € 19.75  € 26.85  € 32.50 GLS
MC  €       150.00  €   9.50  € 11.55  € 12.70 GLS
NL  €       130.00  €   4.99  €   4.99  €   4.99 GLS
PL  €       150.00  €   9.40  € 15.70  € 17.10 GLS
PT  €       150.00  € 13.45  € 18.90  € 18.90 GLS
RO  €       300.00  € 19.80  € 29.15  € 33.20 GLS
SE  €       150.00  € 12.40  € 14.99  € 15.99 GLS
SI  €       300.00  € 19.80  € 29.15  € 34.95 GLS
SK  €       300.00  € 19.80  € 29.15  € 34.95 GLS

* At request, we can deliver via Chronopost as well. Send us an e-mail for more information.

 

Shipment to other countries

The countries not listed above are shipped via local post. The shipping rate consists of a price per parcel, and a price per kg (fuel surcharge). The price per parcel is cancelled when you order for € 300.00 or more: you only pay for fuel! Shipments between 20-30 kgs are shipped in two parcels . Contact us for shipping rates for heavier shipments.

Shipping costs to Malta are shown including VAT. Shipping costs to countries outside the EU are shown excluding VAT.

 

  MT
Shipping costs (free for orders over  €300,-) € 25.10
Fuel per kg € 4.75
   
  NO
Shipping costs (free for orders over  €300,-)  € 15.15
Fuel per kg  €   1.45
   
  CH
Shipping costs (free for orders over  €300,-)  € 16.75
Fuel per kg  €   0.60
   
  USA
Shipping costs (free for orders over  €300,-)  € 14.95
Fuel per kg  €   4.35
   
  CA
Shipping costs (free for orders over  €300,-)  € 17.40
Fuel per kg  €   3.55
   
  NZ
Shipping costs (free for orders over  €300,-)  € 20.40
Fuel per kg  €   2.90
   
  AU
Shipping costs (free for orders over  €300,-)  € 20.75
Fuel per kg  €   3.5

 

 

Customs (for export shipments outside the EU)

Export is one of our specialties. Every day our employees are responsible for creating custom declarations for worldwide shipments. In order to create accurate declarations we use the fitting HS tariff codes. Using the correct codes prevents misunderstanding from the customs and import duties that are significantly high. The height of the import duties depends on your country and the ordered items.

Our shipping times for export shipments include the average waiting time for a parcel at your country’s customs department. In some exceptional cases the parcel can be kept at the customs for a longer period of time.

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