Tracking your order
You can trace your order at gls-group.eu . Choose your country and fill in your tracking code.
Changing your delivery address to a ParcelShop
Would you like to receive your order at a GLS ParcelShop? When the parcel is shipped, you will receive an e-mail from GLS FlexDelivery. With that e-mail, you can change your delivery address to a ParcelShop, or a different address. You can also request a delivery on a later date.
Not at home?
Did you receive a message from GLS that you were not at home at the first delivery attempt?
1. Go to the GLS website gls-group.eu .
2. Click on your country
3. Fill in your parcel code.
4. Choose your desired delivery date / ParcelShop (pick up point).
Export outside EU
Unfortunately we cannot change the delivery date / address / pickup point for export shipments. You can normally change this information via the local transport service when the parcel has left customs and is sorted in your own country.
Need any help? E-mail us on [email protected] .
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